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Our Policy |
Pricing and Turnaround Time
We at ScriptoSphere will try to be as fair as possible when conducting our business, and expect our customers to do the same. When we receive your audio files, the normal turnaround time or TAT is 2 to 3 days for a one hour audio file to be completely transcribed and proofread accurately, and mailed back to you.
In case it is an urgent or expedited request, and you need the file back within 12 hours or 24 hours, the file falls in the RUSH category, for which, the price goes a little higher. So, we would expect you to kindly mention the kind of TAT you expect for your audio files, and we will get the files back to you in the requested time. You are already familiar with our rates as mentioned on the ScriptoSphere's Audio Transcription homepage. Following is the matrix explaining our rates and TAT details:
Type of Audio |
Normal TAT - 2 to 3 Days |
RUSH TAT - 12 or 24 hours |
Type 1 |
 |
 |
Type 2 |
 |
 |
Type 3 |
 |
 |
Accuracy and Quality
Accuracy of the transcribed text depends completely on the quality of the audio. Best quality Type 1 audio would result in a perfect transcript with no errors. On which, we can guarantee a 99% accuracy rate. However, if the audio is really poor, nobody can perform miracles - besides God almighty, obviously. Still, we can always try. :)
Once we are done with the first stage transcription of your audio, we do a thorough proofreading to make sure there are no errors. Then it gets finalized again by our most experienced proofreaders, so that the resulting file is as accurate as possible. We take the art of transcription very seriously, and hence our complete attention to accuracy and turnaround time.
If it is a big order, and hours of audio are to be transcribed, we would calculate the turnaround time (named TAT) for all the files and notify you of the same. However, if you wish to receive the files as soon as they are done, that can be done as well. You would find that ScriptoSphere is a very flexible company in many ways.
Privacy Policy and Payment
Our team at ScriptoSphere completely understands the sensitivity and privacy of your data. If required, we would be more than willing to sign a legal non-disclosure agreement certificate for your satisfaction. We have not employed any outside contractors, and hence all audio files would be transcribed exclusively in-house. For more information regarding this, please visit our Privacy Policy page.
Regarding payments upon completion of work, we accept all the major credit cards, but the preferred method of payment would be through either of the two following options:
OR 
If you're not comfortable with either of the two options, we can arrange for alternative solutions.
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