What started as a side project in 2009 quickly became the sole focus for us because of sudden, unexpected success!
Within 2 weeks of launching the business and the website going live, we landed our first 3 clients with large projects.
We were unprepared and understaffed to take on such an endeavor, but we persevered, working evenings and weekends.
And through hard work and dedication achieved something incredible for us at the time.
Working in the customer services industry, we transitioned to audio transcription, because we were always fascinated with language.
And so, helping research students, PhD candidates, lecturers/professors, podcasters, and NGOs with high quality transcription services seemed like the best path to take.
Our focus has always been, and will always be, squarely on quality, even if it takes painstaking efforts to achieve it.
Which is one of the reasons why we may not be as fast as other services. But it’s more important for us that the client journey is enjoyable from start to finish.
And that can be seen in our reviews below.
Our quality analysts review each transcript before it’s emailed to the client, trying our best to get as close as humanly possible to 99% accuracy.
Why Our Clients Love Us
Because we’re obsessed with quality, we have grown, sustained, and retained our client base over the last 10 years, without the need for spending huge amounts on marketing or advertising as a lot of our competitors do.
Because of the experience, our happy clients return and bring their friends and colleagues along with them.